IS strategic planning includes the use of information systems such as technology tools and system in planning for a certain organization. The advancement brought about by technology should be applied to the needs of the company in ensuring that the plan to be implemented will be followed. Information systems strategic planning effort must ensure that the organization’s strategic plan is supported and that information technology is used to the best advantage of the organization as a whole. This IS planning involves the checking of the capabilities of the current IT system within the company, having a central information system, ensuring that the IT structure and architecture is properly followed within the company and the relaying of the organization’s goals and strategies to align it with IT systems. However, the application of this strategic planning has its problems in terms of its hard and soft side.
- Hard problems of IS strategic Planning. These refer to the tangible problems which the company should address before fully implementing a plan. The hard problems considered are the damages which may happen in the computers and hard ware when the operation is pushed through. Thus, for this to be prevented, the management should be able to create a backup plan in case of damages in some parts of the IT system which are integral to the completion of the project plan. Security of the computers is also an issue as this may result in bigger damages if security will not be emphasized. Other hard problems are the lack of resources that may be present if the company would try to offer their services and products to a larger market and as such, their resources are not enough to do so. The tangible issues can be easily addressed if the management will try to anticipate it within the future operations of the plan.
- Soft Problems of IS strategic Planning. These issues are the referred to the intangible aspects which can be experienced by the organization in the implementation of its plan. This includes the lack of knowledge and interest of the workers towards adopting the IT system. Thus, if this will be the attitude of the workers, the plan cannot be fully implemented as the employees may not be able to adopt it easily. Another soft problem regarding IS planning is the lack of confidence of the management towards the project plan. Thus, it should be ensured that the management fully supports the plan so that it can be successfully applied within the company. The soft issues sometimes emerge within the operations of the plan; with this, the organization should be able to come up with a support plan to address these problems. In terms of the workers, training should be made wherein it must be ensured that they will learn of the new IT system and learn to adopt it within their work.
Ethical Issues of IS strategic Planning
The ethical interest includes the failure consequences of the project plan, the professional codes of conduct that the organization must follow and data accessibility in terms of ensuring that when the project plan is considered, the proper authorities may be able to access it easily.
One ethical issue is when the plan will have to fail; the issue on how the organization will handle it arises. It should be noted that multinational companies are large and experienced organizations in terms of dealing with large problems and able to address it easily. Thus, if the IT system becomes a failure, it may affect some parts of the business as the cost of implementing it is high which may adversely affect them on financial aspects. However, the failure of the new system may not affect the company in terms of its operation because this is just part of the large operations of multinational companies. They have other forms of services which they may improve in case this online marketing will not be successful.
Another ethical issue is the professional code of conduct which the workers must follow. When an organization relates its project to the workers, the latter shall, in turn, try their best to do their duties as part of the company. They are deemed to work with integrity and efficacy as they are part of an organization which they must support. They must be professional in their work and avoid avoidance on their respective responsibility within the organization. The management in return should guarantee the protection of their employees and must not evade their responsibility as an ethical company.
The last ethical issue is the data accessibility within the organization. Thus, the new system brings new responsibilities to the workers and authority over data will be delegated. This will ensure the importance of security over the information within the company and relate to the workers the importance of being responsible towards the new IT system. The management should relate to their employees that their full participation will bring about the success and full implementation of the system as a whole. The communication between them may bring about effective implementation and good relationship between workers and the management, and a possible good relation between the workers to the customers as the end result.
In the video below, Erica Olsen outlines the common problems you should avoid when performing strategic planning. If you’ve ever been a part of a strategic planning process that didn’t produce results, it’s likely that it fell victim to one of these 10 pitfalls.